FAQs
Products & Herbal Formulations
We bridge the gap between traditional Ayurvedic wisdom and modern living. Our formulations translate time-tested herbal knowledge into convenient, quality-tested products designed to fit effortlessly into your daily routine.
Yes. Our products are thoughtfully developed with balanced, responsibly sourced ingredients intended to support long-term, daily wellness habits rather than temporary fixes.
While our formulations use natural, quality-checked ingredients, we always recommend consulting your healthcare provider before starting any new wellness supplement if you have ongoing medical conditions or take daily medications.
Store all products in a cool, dry place away from direct sunlight and moisture. Always keep the container tightly closed after use.
Quality, Safety & Regulatory Standards
Absolutely. Dopamine Herbal Wellness operates with full compliance toward applicable regulatory standards and government approvals, maintaining strict adherence to safety, hygienic manufacturing, and quality assurance.
Our brand is based in Faridabad, Haryana, India. All products are manufactured in certified, quality-controlled Indian facilities prioritizing consistency and transparency.
Every batch undergoes strict quality checks for consistency, purity, and safety. We work closely with trusted suppliers who share our commitment to responsible sourcing and high standard practices.
Yes, transparency is a core pillar of our promise. We provide clear, honest information on our packaging regarding active ingredients and usage instructions so you know exactly what you are putting into your body.
Orders, Shipping & Pan-India Delivery
Yes, we offer Pan-India shipping to deliver our herbal wellness products directly to customers in cities, towns, and pin codes across the entire country.
Orders are typically processed within 24 to 48 hours. Standard delivery generally takes 3 to 7 business days, depending on your location.
Once your order is dispatched from our facility, you will receive an automated tracking link via SMS and email to monitor your package's delivery progress in real time.
We support all major secure Indian payment options, including UPI (Google Pay, PhonePe, Paytm), net banking, credit/debit cards, and Cash on Delivery (COD) for supported pin codes.
Returns, Cancellations & Refunds
We offer a 7-day return and refund policy from the date of delivery. If 7 days have passed since your package was delivered, we unfortunately cannot process a return or refund.
Yes, a valid reason is required for all return and refund requests (e.g., damaged package received, incorrect item sent, or product quality concern). Sharing clear details or photos helps our support team process your request quickly.
Contact our customer support team within 7 days of receiving your order. Please provide your Order ID, a brief explanation of the reason for the request, and clear photos/videos if the item is damaged or incorrect.
Due to strict health, hygiene, and safety standards for wellness products, items must generally be unopened, unused, and in their original packaging to qualify for a return—unless the return is due to a transit damage issue or manufacturing defect.
nce your refund request is inspected and approved by our team, the amount will be credited back to your original payment method or bank account within 5 to 7 business days.